Privacy Policy

Effective Date: April 14, 2026

Mastery Lab by Lashia (“we”, “us”, or “our”) operates https://masterylab.au (the “Site”). This website is the new home for the community and customers formerly associated with Lashia Australia. We are committed to protecting your personal data and ensuring its confidentiality and security.

This Privacy Policy outlines how we collect, use, and share your information when you visit the Site, register an account, or make a purchase.

1. Personal Information We Collect

Device Information

When you visit the Site, we automatically collect certain information about your device, including:

• Technical Data: Web browser type, IP address, time zone, and installed cookies.

• Interaction Data: Individual web pages or products viewed, referring websites/search terms, and how you interact with the Site.

Technologies used:

• Cookies: Data files placed on your device. For more information or to disable them, visit allaboutcookies.org.

• Log Files: Track actions occurring on the Site (IP address, browser type, date/time stamps).

• Web Beacons/Pixels: Electronic files used to record how you browse the Site.

Order & Account Information

When you make a purchase, attempt a purchase, or register for a course/account, we collect:

• Name and Surname

• Billing and Shipping Address

• Payment Information (processed securely via third-party processors)

• Email Address and Phone Number

2. How We Use Your Information

We use the information we collect to:

• Fulfill Orders: Process payments, arrange shipping, and provide invoices/confirmations.

• Communication: Respond to your inquiries, provide newsletters (if subscribed), and send updates regarding your courses or coaching.

• Fraud Prevention: Screen orders and interactions for potential risk or fraud.

• Marketing: Provide information or advertising relating to our products or services, in line with the preferences you have shared with us.

• Optimization: Generate analytics to improve the Site experience and assess marketing success.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us operate efficiently:

• Google Analytics: To help us understand how customers use the Site. Read Google’s Privacy Policy.

• Hostinger & Third-Party Tools: We use various tools to power our store and educational platforms.

• Legal Compliance: We may share information to comply with applicable laws, respond to a lawful request (subpoena/search warrant), or protect our rights.

4. Behavioral Advertising & Text Marketing

We may use your information to provide targeted advertisements or marketing communications.

• Opt-Out Links: You can opt out of targeted advertising via Facebook, Google, or the Digital Advertising Alliance portal.

• Text Marketing: By subscribing to text notifications, you agree to receive automated marketing messages. Consent is not a condition of purchase. Reply STOP to unsubscribe at any time.

5. Your Rights (Including GDPR)

If you are a resident of certain jurisdictions (such as the EU), you have specific rights regarding your data:

• The right to access, correct, update, or delete your personal information.

• The right to data portability and to object to certain processing activities.

To exercise these rights, please contact us at the email address provided below. Note that your information will be transferred outside of Europe to Australia and potentially to the United States or Canada for processing.

6. Data Retention & Security

• Retention: When you place an order or register for a course, we maintain your information for our records unless and until you ask us to delete it.

• Security: We employ administrative, technical, and physical safeguards to protect your data. However, please note that no transmission over the internet is 100% secure.

7. External Links

Our Site may contain links to other websites (e.g., social media or external resources). We are not responsible for the privacy practices of these external parties and encourage you to read their individual privacy statements.

8. Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons.

9. Contact Us

For more information about our privacy practices or to make a complaint, please contact our Privacy Compliance Officer:

Email: info [a] lashia.au